The report “Usage” presents empty counters. To check it, go to “Site Settings“, “Popularity and Search Reports” in “Site Collection Administration” section:
Access the SharePoint Central Administration to enable usage reports.
Obs.: Remember this report will be available in 24hrs after the first configuration.
First, confirm if the option “enabled usage data collection” is enabled and review your necessities on this section.
At this is point, we need to enable the responsible job for generate this datas. Access the “Review job definition” option in the “Monitoring” section:
Search for the job “Microsoft SharePoint Foundantion Usage Data Processing”. Note the job status is “disable” by default.
Click on the link, as presented on the image below to enable the job as your preferences.
This is moment we should enable job “Microsoft SharePoint Foundation Usage Data Processing” clicking on the “Enable” button.
The expected result will be:
With these configurations, will be possible extract usage reports from your farm / web site.